A Starbucks customer reported to a Florida television station that he received quite a rude message after he ordered a “Grande White Mocha.”
The label usually would print your order and name, but a barista at a St. Augustine-area location labeled his coffee with “Diabetes Here I Come.”
The customer did not find the message funny at all, considering his two sisters live with type 1 diabetes.
Starbucks apologized and issued a statement regarding the incident:
“We strive to provide an inclusive and positive experience for our customers, and we’re disappointed to learn of this incident. We are working directly with the customer to apologize for his experience, and with our partners (employees) to ensure this does not happen again.”
— Kaitlyn Chana (@KaitlynANjax) April 8, 2016